Information: Vision or Hearing Help

Questions to Ask Vision Clinics

  1. Cost & Payment
  • Do you offer low-cost or sliding-scale eye exams?
  • How much is a basic eye exam?
  • Do you have discounts for seniors or people without insurance?
  • Do you help with low-cost glasses?
  1. Insurance
  • Do you take my insurance?
  • If I don’t have insurance, what is the total cost?
  1. Services
  • Do you offer full eye exams, not just screenings?
  • Can you check for glaucoma, cataracts, or diabetic eye disease?
  • Do you offer same-day glasses or low-cost frames?
  1. Appointments & Access
  • How soon can I get an appointment?
  • Do you have weekend or evening hours?
  • Are you wheelchair-accessible?
  1. Special Needs
  • Do you offer services for people with low vision?
  • Can someone help my older family member during the visit?
  • Do you have staff who speak Spanish (or other languages)?
  1. Follow-up Care
  • How often should I return for an eye exam?
  • Do you send the prescription to discount glasses programs?

Illinois Eye Institute

3241 S. Michigan Ave Chicago; 312.225.6200

Hayat Clinic & Power Vision

6350 N Maplewood Ave Chicago (773) 465-4749

Lions of Illinois

(815) 756-5633 

Questions to Ask Hearing Clinics

  1. Cost & Insurance
  • Do you accept my insurance? (Medicare, Medicaid, private)
  • Do you offer a sliding-scale fee or payment plans?
  • What is the cost of a full hearing exam?
  • What is the average price range for hearing aids here?
  • Are there lower-cost or refurbished hearing aid options?
  • Do you charge for follow-up visits, adjustments, or cleanings?
  • Do you offer financial assistance or charity care?
  1. Hearing Aid Trial & Policies
  • Do you offer a trial period for hearing aids? How long?
  • If I return the hearing aids, is there a return fee?
  • Are follow-up tuning/adjustments included in the price?
  • How often can I come in for adjustments?
  • Is there a warranty? What does it cover?
  1. Technology & Services
  • What types of hearing aids do you recommend and why?
  • Do you offer rechargeable hearing aids?
  • Do you offer Bluetooth-enabled or smartphone-connected devices?
  • Do you provide tinnitus management?
  • Do you do cochlear implant evaluations or referrals?
  1. For Older Adults / Accessibility
  • Do you provide caregiver training so a family member can help?
  • Do you have home-visit options for seniors with mobility issues?
  • Do you provide printed instructions in large text?
  • Do you offer communication training for new users?
  1. Maintenance & Long-Term Support
  • How often do I need to come back for check-ups?
  • Do you clean or repair hearing aids on-site?
  • What is the average lifespan of the devices you provide?
  • What are the costs of batteries or replacement parts?
  1. Clinic Credentials
  • Are you a licensed audiologist or hearing instrument specialist?
  • How many years of experience do you have with hearing-loss programs for older adults?

Hearing Loss Association of America

Information on hearing devices, assistive technology, hearing health providers, financial resources, social and employment advice.

Lions of Illinois

Hearing Aid Bank (HAB) assistance to needy individuals (815) 756-5633 

Howard Brown Health

PCP hearing referrals, 773.388.1600

The information is adapted from text generated by Gemini.” Gemini, Google, 19 Nov 2025 and from OpenAI on 01/19/2026 using “Help with vision and hearing and questions to ask in Chicago Illinois”

This information provides no warranties regarding the accuracy or application of its content, disclaims responsibility for its use, and does not offer medical or legal advice. It does not endorse specific products or therapies, mandate medical care, or represent the standard of care. The information may not be continually updated, and it is not a substitute for the professional judgment of a treating provider. Provided “as is,” it makes no express or implied warranties, assumes no responsibility for any harm arising from its use, and disclaims liability for errors or omissions.