Information: Help with Heat, Electricity, Water

To get help with utility bills in Chicago, apply for the state-wide Low Income Home Energy Assistance Program (LIHEAP) (LIHEAP) at helpillinoisfamilies.com, or for lower water and sewer rates, apply for the city’s Utility Billing Relief (UBR) program if you are a low-income resident. Additionally, contact your energy provider for options like the Percentage of Income Payment Plan (PIPP) or bill assistance programs, and explore resources

LIHEAP - Energy Assistance Program

Program that can help with heating, cooling, and home weatherization costs. (833) 711-0374

ComEd - Electricity

Bill Payment Assistance Program that provides grants to eligible low-to-moderate income customers.

Chicago Utility Billing Relief - UBR

City of Chicago program to make water and sewer bills more affordable for qualifying Chicago residents

Peoples Gas

Peoples Gas has flexible payment arrangement plans or energy assistance options that may help.

Other Assistance

Call 311

Dial 3-1-1 from any phone for non-emergency issues.  You can report issues, file police reports (non-emergency), or get information about city services

Tips

  • Apply early each year, funds are limited and often run out.
  • Keep copies of proof of income, utility bills, and ids.
  • If a utility is disconnected, contact 311 or other agencies right away.  Emergency help may have different criteria.

The information is adapted from text generated by Gemini.” Gemini, Google, 22 September 2025 and OpenAI ChatGPT on 12 December 2025 “help with utility bills in Chicago Illinois” prompt.

This information provides no warranties regarding the accuracy or application of its content, disclaims responsibility for its use, and does not offer medical or legal advice. It does not endorse specific products or therapies, mandate medical care, or represent the standard of care. The information may not be continually updated, and it is not a substitute for the professional judgment of a treating provider. Provided “as is,” it makes no express or implied warranties, assumes no responsibility for any harm arising from its use, and disclaims liability for errors or omissions.